Returns are easy with our online returns centre. While most items can be returned for a refund or replacement within a 15-day return window, return policies may be different across product categories. Please check the mcubes Returns Policies for details on the returns policies of specific product categories. All products comes with defective, damaged or not as described are available for return in 15 days from date of purchase
mcubes are committed to sell only genuine products to customers. All products listed on mcubes.net are confirmed with manufacturers as an agreement to sell only genuine products.
Secure Payments and Safe Ordering
mcubes.net understands that you care about how information about you is used and shared. We appreciate your trust in us to do that carefully and sensibly. Your privacy is important to us, and we work to keep your information secure.
How Secure Is Information I share with mcubes?
Our secure-server software encrypts all your personal information including credit or debit card number, name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts your information, in addition to maintaining the security of your information as per the International Standard IS/ISO/IEC 27001 on “Information Technology-Security Techniques- Information Security Management System-Requirements”.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. We use Credi card, debit card, Sofort, Giro pay, & PayPal as the payment options to accept payments for the sold goods and services on mcubes.net. As based on the agreement, we may share personal information including email address as mentioned in their policies. Data sharing as only used for the improvements in services and not for any kinds of promotional purposes
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. As per our security procedures, we may occasionally request proof of identity before we disclose personal information to you.
Visit the Returns Support Centre to initiate returns.
- What is the return policy for this product?
- This product is eligible for returns and size replacements if damaged or not as described.
- Within how many days should I initiate a return or replacement?
- You should initiate returns/replacements within 15 days of delivery.
- What condition should the product be in for a return or replacement?
- The product should be in its original condition with all tags attached.
- How can I request a return?
- You can request a return by emailing [email protected].
- How long does the return process take?
- The process may take up to 2-5 working days.
- Will I be asked for my financial information for a refund?
- No, the company never asks for financial information including OTP, Card or bank information even if they are issuing a refund.
- How will the refund be processed?
- If a refund is provided, the amount will be refunded through the original payment mode.
- Which courier service is used for delivering the products?
- The company sends parcels through their partners including FedEx & USPS.
- Within how many days can I expect my product to be delivered?
- All products are expected to deliver within 30 days from the date of shipment, except specific products.
- Are there any products that may take longer to deliver?
- Some products may take additional time to deliver, such as cosmetics, but this happens in rare cases. We will notify upfront before shipment regarding estimation date.
- Brand Name: Giyu
- Material: Polyester
- Sleeve Style: Shirt Sleeve
- Hooded: Yes
- Origin: CN(Origin)
- Season: Spring/Autumn
- Decoration: Shirring
- Style: gothic
- Item Type: Hoodies
- Sleeve Length(cm): Full
- Release Date: Autumn 2021
- Fabric Type: Chiffon
- Type: Pullovers
- Material Composition: Synthetic fiber
- Gender: WOMEN
- Pattern Type: Patchwork
- Clothing Length: X-Long
- Collar: V-Neck
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